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Tariff plan “CIVIL”


Servicing under the tariff plan "Civil" is carried out at the territory of that city where the contract is concluded.

Informational assistance includes information on the city where the contract is concluded.

Rapid Reaction Group (RRG) arrival, on client’s demand, is possible within 20 km from administrative boundaries of the city where the contract is concluded.
from 3500 RUR
(€ 48, $ 53)

Call
+7 (495) 981-00-57
to make order

Practical assistance

  • arrival of Rapid Reaction Group to given location in case of danger to Subscriber’s life and health
  • arrival of Rapid Reaction Group to given location in case of danger to Subscriber’s property
  • arrival of Rapid Reaction Group to the place of road accidents in case when a Subscriber is involved in call road police to the place of car accident
  • information about presence of a Subscriber's car at penalty parking lots
  • call mobile breakdown service
  • call wrecker
  • order taxi and taxi-lorries
  • order “sober driver” service
  • information from Bureau of Accidents and Emergency Medical Aid archive when searching for a missing person
  • addressing in the name of a client to emergency services (fire-fighting service, police, emergency medical aid, gas supply service, rescue service)
  • calling employees of municipal, consumer and emergency services, municipal repair services
  • information about availability of medicines in drug stores
  • ordering and delivering medicines by special organizations
  • ordering air and railway tickets, tickets to cinemas, theatres and other
  • booking and ordering rooms in hotels
  • booking tables in cafes, restaurants
  • ordering delivery of flowers by means of specialized enterprises
  • information about addresses, telephone numbers, internet sites, schedules of work of organizations providing services vitally important in Moscow and providing social protection
  • information about addresses, telephone numbers, internet sites, schedules of work of state, non-state, commercial and non-commercial organizations
  • information about addresses, telephone numbers, internet sites, schedules of work of organizations on the basis of goods and services’ categories
  • information about exhibitions, expositions, museums, repertoire of theatres, cinemas, spots events for coming month
  • information about addresses, telephone numbers, internet sites, schedules of work, menus and programs of public catering
  • information about passenger railway and air carriers:
    • schedules of transport movement from railway stations and airports
    • delays in arrival/departure
    • availability and cost of tickets, availability of seats
    • transport and routes leading to railway stations
  • information about addresses of bus stations, schedules and routes of buses
  • information about telephone numbers, schedules of work, addresses, location and functioning of banks and it branches, cash machines, other financial, credit and mortgage organizations, currency exchange offices
  • waking up by telephone

Consultative assistance

  • rules of behavior under dangerous circumstances when there is a risk to Client’s life, health or property
  • consulting on issues concerning personal security
  • order of actions in case of animals’ and insects’ (and other) bites
  • order of actions while looking for missing things, restoring missing (stolen) documents
  • order of blocking SIM-cards of stolen (missing) telephone sets, stolen (missing) credit, bank cards
  • variants of routes at the territory of the city of Moscow and Moscow region
also on legal issues:
  • order of addressing self-governing and law enforcing agencies
  • order of behavior and relations with representatives of law enforcing agencies
  • order of addressing and relations with municipal and consumer services
  • order of solving disputable situations in sphere of consumer goods and services, protection of consumers’ rights

Informational assistance

  • information about “first need” telephone numbers
  • information about different “hot lines” numbers
  • information on weather forecast in Russia and abroad
  • information about main currencies’ exchange rates
  • information on non-working days and holidays, professional holidays and memorable dates
also on legal issues:
  • information on general provisions and on rights and obligations in respect to the Civil Code of the Russian Federation
  • information on general provisions and on rights and obligations in respect to the Residential Code of the Russian Federation
  • information on general provisions and on rights and obligations in respect to the Code of the Russian Federation on Administrative Offences
MIG Company. Emergency assistance, arrangement of any conflicts: problems while driving - traffic
accidents in Moscow and RF Regions, legal and practical assistance in conflicts with private and legal
entities.
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